Transportation Interview
Transportation
Interview Transcript
Why is transportation important for a wedding?
Rockstar
I think transportation is really the timekeeper for everything. It kind of keeps you in check, it keeps you rolling, it keeps you getting to the places you need to be at and be out on time. You need to rely on the transportation to get you there.
Why go with a professional company?
Rockstar
A professional company will definitely have all of the proper insurance coverage backup that you need for your transportation. I mean, we all have vehicles. We all get flat tires. We all get into accidents. We all forget our keys. Things like that happen. The professional is going through a checks and balance and has a system in place for you.
Why is it important for transportation companies to have several different sized vehicles?
Rockstar
Several different-sized vehicles can accommodate groups of any size. So whether it's just a sedan for a couple that wants to elope or whether you have a big family and a wedding party of 30 people with all of your closest friends from high school, you have many options with a professional transportation company.
What kind of drivers do you have?
Rockstar
That's an interesting question because it depends on the type of client. When it comes to leisure, things like a wedding, you want that person to be part of your experience. You don't want someone not making eye contact, not engaging with you, or holding the door open for you throughout the day. You want them to be part of the experience.
How should the drivers and overall appearance of the vehicles be presented?
Rockstar
A driver is a driver, and you want a chauffeur for a professional company. They're going to do things like hand you a bottle of water or a cup for your water, and not only will they hand you that cold water, they'll take a towel and wipe the condensation off and give you that bottle of water too. So they'll have an umbrella, they'll be able to guide you to the door. They'll remind you to hold up your dress, guide you on how to enter a vehicle because, let's face it, you don't walk around in a gown and heels every single day. So it's helpful to have someone that does that every single weekend.
What happens if there is a problem during travel?
Rockstar
A professional company will always have a backup plan. They will always have dispatchers that they can reach out to who are sourcing out their other vehicles, especially a larger company with a diverse fleet. They have other vehicles in the area. It's not the only event of the day, so they can definitely rely on their own fleet or their partners who are also in the area, a nice trusted affiliate network. I would also recommend when you're looking around for transportation, ask about the type of business and the type of clients they normally have. If they're not used to doing weddings and they are mostly airport transfer people, then they might not understand how a wedding works and they might not be dressed properly or prepared for you.
Transportation is really, like I said before, that timeline, making sure you get to where you need to go, and the most professional company will definitely get you to your day and on time.
