Joe helped my husband custom make my engagement ring, as well as pick out and custom make our wedding bands. We’ve also worked with Joe on a few other repairs and look forward to working with Joe (and the whole team at Baxter’s) in the future. Joe was particularly so patient time and time again with us. We made multiple trips to Baxter’s before we were able to pick exactly what we wanted and he made us feel like our decisions were extremely important and valued. He humanized the experience for us and we felt very secure with him. We thank him as well as Sarkis for their beautiful work and can’t wait to return!

Baxter’s has a great selection of jewelry and excellent customer service. I was able to find my wedding ring here after a long search. They have all kinds of alternative metals and are able to customize everything to your preference. After I had an issue with a diamond falling out of my ring, they were amazing at arranging to get it replaced even with the added difficulty of doing it all from overseas, since I live in Europe. Janina was specifically great at helping to customize my ring and in helping to get it replaced after the issue with the diamond falling out. I would definitely recommend her and Baxters!

I had bought my engagement ring on Etsy that actually ended up breaking just 3 months before my wedding, so I had the idea to take the diamond and put it on my nana’s wedding band somehow. I brought it into Baxters and I am so glad I did.

They were able to rework it for me in just 3 weeks and it is absolutely stunning. It means so much to me to now have a family heirloom as my nana and pawpaw have passed. Sarcus the jeweler and Claude the salesman were just wonderful from start to finish. They did such a perfect job and for a great price!

Very friendly and professional staff, I highly recommend them! 🙂

Baxter’s is the BEST!! I worked with Gigi to design a new wedding band and engagement ring. She knew what I wanted before I did! I’ve just picked up the finished product and it met my expectations and beyond. Gigi really knows her business and is a true asset to Baxter’s. I highly recommend Baxter’s to anyone who is looking to upgrade existing jewelry or looking to purchase. The pricing seemed very reasonable too. Many thanks to Baxter’s jewelers and to Gigi!!

We are longtime customers of Baxter’s Jewelry and have always had a positive experience there. The showroom is beautiful, with a huge selection, including the top designers and brands. Paul has always been so attentive, patient, and kind. We never feel rushed and are always treated with respect. During our last visit, we were replacing a lost diamond through our insurance, and Paul knew exactly what to do to make the process seamless. We purchased my engagement ring there and had it soldered to my wedding band. The resulting ring is gorgeous, and I have always gotten many compliments on it. We love the fact that this is a family business, and the tradition of dedication to the customer has been passed down through the generations. Whether you are going to make a major purchase or to have something cleaned and checked, you’ll be happy with your experience. When we had to wait for Paul on our last visit, Mike helped us, and he was equally excellent. Go to Baxter’s for all your jewelry needs – you’ll be glad you did!

To celebrate our 30th Anniversary, my wife and I worked with Sarkis to design a custom ring utilizing diamonds from her present ring as well as added diamonds. The process was a great experience, with a very knowledgeable staff to help. The ring came out amazing, exactly as designed. Also want to thank Mike and Paulina for their help in the process making you feel like family and friends along the way. Would totally recommend Baxters and their staff. They have clients for life with us.

First let me say this about the company: I spent A LOT of time doing A LOT of research on engagement diamonds. I am very thorough and meticulous when it comes to these types of decisions. I went to countless stores all around new England and even had some calls with people across the US. However, nothing honestly compared to Baxters. Joe and the rest of the staff were incredibly patient and took amazing care of me. They not only helped me make the right decision, but they educated me on what the right thing was to do even if it wasn’t as advantageous to their business. I can tell that they care more about the customer experience and their reputation then what they do about their bottom line. Which more business should do because now I am recommending them to everyone, and I won’t go anywhere else to buy any other jewelry. My only regret about my experience with Baxters was not trusting them sooner. If I could do it all again, I would have forgone going anywhere else and just made the decision to solely work with them from the very beginning. They have the buying power and connections you need to be able to get the diamonds you want at a great price. They also have the infrastructure to be able to execute whatever design you choose and provide the best level of service. To get to the point about the ring: I compared pricing, service, and quality up against all the highly rated locations in the northeast and they won hands down. They got me the best diamonds, at a great price and built me a CUSTOM ring right in the store. I know everyone loves their engagement rings, but this custom ring they made for me is AMAZING. I am not exaggerating when I say my fiancé gets stopped every week from people commenting on it… waitress at the restaurant, store attendant at the airport, people at the gym, yoga instructor, and the list goes on… This is the only review I have ever written about any purchase in my whole life because I am that adamant about my experience with Baxters. This is my way of giving back for the wonder gift I received. Do yourself a favor and go here. Have them build you something uniquely special that you will cherish forever.